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Quality Policy

At Columbia Machine Engineering (India) Pvt. Ltd, we make every effort to deliver world class equipment with consistent quality. We are committed to continuous improvement in products and services in order to meet and even exceed customer expectations. We always look through the Eyes of our Customers.

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To achieve this, we have the following systems and procedures in place:

  • Training and development for our employees
  • Customer complaint procedure
  • Audit of internal manufacturing processes
  • Regular gathering and monitoring of customer feedback
  • Selection and performance monitoring of suppliers
  • Management review of audited results, customer feedbacks and complaints
  • Review of internal quality procedures to achieve the set quality goals